FAQ – All you need to know

Event location

WRLDCTY and The Bay Awards will be taking place right in the city centre of Bilbao.



Bilbao panoramica
La Salve Bilbao Bridge

Learning journey

Euskalduna Conference Centre Bilbao.

Getting to Bilbao

There are different ways to arrive to Bilbao:

This link offers information about how to move around the city of Bilbao.

La Salve Bilbao Bridge
Hotel bed

Where to stay

Make sure you book your accommodation early. Bilbao offers a wide range of options – from luxurious five-star hotels to cosy bed and breakfasts.


The WRLDCTY and The Bay Awards Summit is organized in partnership by Resonance and Bilbao Metropoli 30, with the common goal of connecting a global urban community and inspiring solutions capable of transforming cities around the world.

This year, the WRLDCTY global forum takes place in Bilbao, a city renowned worldwide for its capacity to reinvent itself, inspire and connect leading urban innovators with a global virtual community.

Bilbao Metropoli 30 will seize this occasion to launch the first edition of The Bay Urban Visioning Awards to recognize and reward international urban projects that have the potential to encourage and inspire all those concerned with city- making.

Do you have any questions? We have collected frequently asked questions below. You can also contact us via email: info@thebayawards.com

What is The Bay Awards?

The Bay Awards is an opportunity to mobilize the exchange of pioneering and disruptive knowledge on how to best address the urban challenges of our century, guided by the following objectives:

  • Developing an innovative international network that is rooted in the cutting-edge knowledge of renowned experts and institutions that work on the great urban challenges of the future.
  • Promoting world-class urban strategic thinking that bridges the disciplines and boundaries involved in constructing cities.
  • Fostering public-private-civic collaboration ecosystems to create synergies and build bridges that allow for the development of transformational projects of a strategic nature and greater impact.
  • Growing a network of leading innovative nodes to prototype and develop transformational projects that test cutting-edge solutions for global challenges.
  • Celebrating pathbreaking projects from across the world.

Who organizes The Bay Awards?

Bilbao Metropoli 30 is a non-profit public-private association, created in 1991, which reflects on the future of the Bilbao metropolitan area. Its main purpose is to carry out planning, promotion and study actions aimed at revitalizing the area.

On this first edition, The Bay Awards Summit is organized in partnership with Resonance.

What entities support The Bay Awards?

Bilbao Metropoli 30, with the collaboration of the following partners: the Basque Government, the Regional Government of Biscay, Bilbao City Council, the BBK Foundation, Bilbao Port Authority and Petronor.

This initiative is also supported by other organizations and international networks.

When will WRLCTY & The Bay Awards Summit take place?

October 8, 9 & 10, 2024 at Euskalduna Conference Centre, Bilbao.

When will The Bay Awards Gala take place?

October 9 at Guggenheim Museum Bilbao.

You can get your ticket now

Download the full agenda.

Do all attendees need to be registered? What type of tickets are available for the event?

Yes, all attendees need to be registered. There are different kind of tickets:

  • INTERNATIONAL PASS: 500 €. Offers full access to all the events:
    • Learning Journey on 8th October (morning): to learn in detail about the revitalization process of Bilbao and its metropolis from its strategic stakeholders.
    • WRLDCTY & The Bay Awards Summit: 9th & 10th October from 9 am to 5 pm.
    • The Bay Awards Gala: 9th October at 7:30 pm (1-hour event + cocktail reception).
  • SUMMIT PASS: 380 €. Offers access to the WRLDCTY & The Bay Awards Summit of 9 & 10 October from 9 am to 5 pm, including coffee-breaks and networking lunch both days (Gala event no included).
  • GALA PASS: 70 €. Offers access to the Award Ceremony Gala and cocktail reception. The Gala will be on 9th October at 7:30 pm, at the Guggenheim Museum Bilbao.
  • FREE registration:
    • Members of Bilbao Metropoli 30.
    • Partners of The Bay Awards.
    • Students (accreditation will be required). Access only to the Summits (networking lunches are not included).
    • Collaborators of Bilbao Metropoli 30, under confirmation.

All free registrations need to contact info@thebayawards.com for confirmation and to get tickets.

Will all conference sessions be held in English and will simultaneous translation be provided?

The event will be held in English and simultaneous translation will be provided.

Can I get a confirmation of attendance?

Yes, of course. Please email your request to the Bay Awards team:  info@thebayawards.com.

Can I get a refund once I have purchased tickets?

Returns will be accepted within 14 calendar days of ticket purchase and no later than 30th September.

What is the cancellation policy?

  • It will be possible to cancel the registration and get the full amount back until 9th.
  • If the cancellation takes place between 10-27th September, 50% of the amount will be refunded.
  • There will be no refund for cancellations after 28th September.

The amount of the refund will be the total price of the purchase, discounting the management/distribution fees that are applied to some purchases given the costs of the commissioned sales service.

In the case of a refunding of the price of the ticket/s you purchased, this will be refunded to the same payment method you used for the purchase.

If I cannot attend the event, can someone else go in my place?

Yes, it is possible, as long as you notify the organizers about the modification at info@thebayawards.com, at least two days before the event starts.

I require special assistance or have special accessibility requirements. Is the venue fully accessible?

We do our best to make the international conference as inclusive, supportive, and safe as possible. If you have any special requirements, please contact us at info@thebayawards.com and we will work with you to best meet your needs.